# Adfluen — Frequently Asked Questions (FAQ) Website: https://adfluen.com Contact: hello@adfluen.com Last Updated: 2026 --- ## TABLE OF CONTENTS 1. General Questions 2. Getting Started & Onboarding 3. Platform Integrations 4. AI Features & Optimization 5. Campaign Management 6. Analytics & Reporting 7. Budget & Billing 8. Pricing Plans 9. Team & Account Management 10. Creator & Influencer Marketing 11. Security & Compliance 12. Technical & API 13. Support --- ## 1. GENERAL QUESTIONS **Q: What is Adfluen?** A: Adfluen is an AI-powered multi-platform advertising management platform. It allows businesses, marketers, and agencies to manage all their ad campaigns — Google Ads, Meta (Facebook & Instagram), TikTok, LinkedIn, Telegram, and WhatsApp Business — from a single unified dashboard. Instead of logging into 5-6 different platforms separately, you manage everything in one place and let AI handle the optimization. **Q: Who is Adfluen designed for?** A: Adfluen is built for small and medium-sized businesses running ads on multiple platforms, digital marketing agencies managing multiple client accounts, e-commerce stores wanting to optimize ad spend across Google Shopping, Meta, and TikTok, B2B companies running lead generation on LinkedIn and Google, brands targeting younger audiences on TikTok, local businesses wanting better control of their Google and Meta spend, and marketing teams that need collaboration tools and role-based access. **Q: What makes Adfluen different from managing ads directly on each platform?** A: When you manage ads natively on each platform, you spend hours switching between dashboards, comparing data in spreadsheets, manually adjusting bids, and trying to get a unified picture of performance. Adfluen solves this by bringing all platforms into one dashboard, using AI to automatically optimize bids and budgets across all platforms simultaneously, showing unified analytics so you can compare performance across Google, Meta, TikTok, and LinkedIn side by side, alerting you in real time when something needs attention, and saving you hours of manual work every week through automation. **Q: Is Adfluen suitable for beginners?** A: Yes. Adfluen is designed to be accessible even if you're not a digital advertising expert. The AI handles complex optimization decisions, pre-built campaign templates help you launch quickly, and the support team is available to guide you through setup. That said, advanced marketers and agencies will also find deep analytics and customization tools that meet their needs. **Q: Does Adfluen replace the native ad platforms?** A: No. Adfluen connects to Google Ads, Meta, TikTok, and other platforms via their official APIs and manages your campaigns through those connections. Your campaigns still run on those platforms — Adfluen is the control layer that sits on top, giving you a unified view and AI-powered management tools. **Q: In which countries is Adfluen available?** A: Adfluen is available globally. You can use it from any country as long as you have active advertising accounts on the supported platforms. The platform interface is in English, and billing is processed in USD. **Q: What ad platforms does Adfluen support?** A: Currently supported platforms: Google Ads (Search, Display, Shopping, YouTube, Performance Max), Meta Ads (Facebook and Instagram), TikTok Ads, LinkedIn Ads, Telegram Ads (channel and group placements), and WhatsApp Business. --- ## 2. GETTING STARTED & ONBOARDING **Q: How do I get started with Adfluen?** A: Getting started is simple. Sign up at adfluen.com — no credit card required. Connect your advertising accounts (Google, Meta, TikTok, LinkedIn, etc.) via secure OAuth or API. Your existing campaigns will import automatically. Then start managing, optimizing, and launching campaigns from the unified dashboard. The entire setup typically takes under 30 minutes. **Q: Is there a free trial?** A: Yes. All Platform Ads subscription plans (Starter, Pro, Enterprise) include a 14-day free trial with full access to all features on your chosen plan. No credit card is required to start the trial. You can upgrade, downgrade, or cancel at any time during or after the trial. **Q: Do I need to cancel before the trial ends to avoid being charged?** A: Yes. If you don't want to continue after the 14-day trial, you should cancel before the trial period ends. You won't be charged until the trial expires and you have an active subscription. **Q: Can I import my existing campaigns from Google or Meta?** A: Yes. When you connect your advertising accounts, Adfluen automatically imports your existing campaigns, ad sets, ads, and performance history. You don't need to rebuild anything from scratch. **Q: How long does the setup and integration process take?** A: For most businesses, initial setup and connecting all ad accounts takes 15–30 minutes. Larger agencies with many client accounts may take a bit longer for full configuration. **Q: Do I need technical skills to use Adfluen?** A: No technical skills are required for day-to-day use. Platform connections are done via a simple OAuth authorization flow — the same "Connect with Google" or "Connect with Meta" button flow you've seen on other apps. If you want to use the API directly, you'll need developer knowledge, but that's optional. --- ## 3. PLATFORM INTEGRATIONS **Q: How does multi-platform integration work?** A: You connect your advertising accounts to Adfluen via secure API integration using official platform APIs (Google Ads API, Meta Marketing API, TikTok for Business API, LinkedIn Marketing API, etc.). Once connected, you can view and manage all your campaigns from a single panel without ever logging into each platform separately. **Q: Is the integration with Google, Meta, and TikTok official?** A: Yes. Adfluen uses official, approved API access from each platform. Your account connections are secured through each platform's standard OAuth authorization process — you grant Adfluen permission, and no passwords are shared. **Q: Can I connect multiple ad accounts from the same platform?** A: Yes. Pro and Enterprise plans support multi-account management. For example, if you're an agency managing 10 different clients each with their own Meta Ads accounts, you can connect and manage all of them from a single Adfluen workspace. **Q: What Google Ads campaign types does Adfluen support?** A: Adfluen supports all major Google Ads campaign types including Search campaigns, Display campaigns, Shopping / Performance Max, YouTube video campaigns, App campaigns, and Local campaigns / Google Maps ads. **Q: Can I run A/B tests through Adfluen?** A: Yes. Adfluen includes A/B testing automation for ad copy and creatives, particularly for Google Ads campaigns. You can set up multiple variants and Adfluen will monitor performance and help you identify winners. **Q: Can I manage Telegram channel ads through Adfluen?** A: Yes. Adfluen supports Telegram Ads for channel and group placements, allowing you to reach highly active Telegram audiences alongside your other platform campaigns. **Q: What WhatsApp Business features are included?** A: Through WhatsApp Business integration, you can communicate directly and personally with customers as part of your ad campaigns. This is particularly useful for businesses that use WhatsApp as a primary customer communication channel. --- ## 4. AI FEATURES & OPTIMIZATION **Q: How does Adfluen's AI optimization work?** A: Adfluen's AI engine continuously analyzes your campaign data — including impressions, clicks, conversions, audience behavior, time-of-day performance, and competitive signals — and applies optimizations automatically. This includes adjusting bids in real time based on conversion likelihood, redistributing budget toward better-performing campaigns and ad sets, suggesting or automatically updating targeting parameters, pausing underperforming ads and scaling winning ones, and learning from your campaign history to improve future decisions. **Q: Do I need to do anything for the AI to start optimizing?** A: Minimal setup is required. Once your accounts are connected and campaigns are running, the AI begins collecting data immediately. Optimization recommendations begin after a short learning period (typically a few days) as the system gathers enough performance data to make confident decisions. **Q: What is AI Targeting and how is it different from standard targeting?** A: Standard ad platform targeting lets you manually define audiences based on demographics, interests, and behaviors. Adfluen's AI Targeting goes further by analyzing your existing customer data and campaign performance to identify high-value audience segments you might not have discovered manually. It continuously refines targeting parameters as more data comes in, improving efficiency over time. **Q: What is AI Auto Optimization?** A: AI Auto Optimization is a Pro and Enterprise feature where Adfluen's AI automatically makes optimization decisions on your behalf — adjusting bids, reallocating budget, updating targeting, and pausing low performers — without requiring you to manually approve each change. You set the goals and constraints; the AI acts within those parameters. **Q: What is AI Creative Suggestions (Enterprise)?** A: Available on the Enterprise plan, AI Creative Suggestions analyzes your existing ad creatives and campaign performance to recommend improvements to your ad copy, headlines, images, and call-to-action text. It helps you generate new creative directions based on what's working in your campaigns. **Q: What is Performance Forecasting?** A: Performance Forecasting uses AI to predict future campaign results based on historical data, seasonal trends, and market patterns. It helps you anticipate performance before committing budget, identify upcoming opportunities, and plan campaigns more effectively. **Q: Can I turn off AI optimization and manage everything manually?** A: Yes. You can use Adfluen purely as a unified management dashboard without enabling AI optimization features. AI features can be toggled on or off at the campaign level. **Q: What average results do Adfluen customers see from AI optimization?** A: Based on average results from Adfluen customers in Q3 2025: CTR improvement of +45%, cost reduction of -32%, and ROI increase of +68%. Individual results vary based on industry, campaign type, budget, and starting performance baseline. --- ## 5. CAMPAIGN MANAGEMENT **Q: Can I create new campaigns directly in Adfluen without going to the native platform?** A: Yes. You can create and launch campaigns across Google, Meta, TikTok, LinkedIn, and other supported platforms directly from Adfluen's dashboard. Pre-built templates and AI assistance help you launch quickly. **Q: How fast can I launch a new campaign?** A: With Adfluen's streamlined workflow and campaign templates, you can launch campaigns across multiple platforms in minutes. The AI-assisted setup reduces the time typically spent on manual configuration. **Q: Can I bulk edit campaigns?** A: Yes. Adfluen includes bulk campaign management and editing tools, allowing you to make changes across many campaigns simultaneously — changing budgets, bids, status, or targeting in one action. **Q: Can I schedule campaigns to start and stop automatically?** A: Yes. Adfluen's automated scheduling feature lets you set campaigns to activate and deactivate based on time, date, or performance triggers. The system also learns peak performance times and can suggest optimal scheduling windows. **Q: What happens if a campaign goes over budget?** A: Adfluen's budget management system monitors spend in real time and will automatically pause campaigns or reduce bids to prevent overspending. You also receive smart notifications when campaigns approach budget limits, so you can take manual action if preferred. **Q: Can I pause or stop a campaign on one platform while keeping it running on others?** A: Yes. Each platform's campaigns are managed independently, so you can pause a TikTok campaign while keeping the same product's Meta and Google campaigns running. **Q: Does Adfluen support retargeting campaigns?** A: Yes. Retargeting is fully supported. You can create retargeting campaigns across Meta, Google, TikTok, and LinkedIn, targeting users who have previously visited your site, engaged with your ads, or interacted with your brand. **Q: Does Adfluen support lookalike audiences?** A: Yes. AI-powered lookalike audience generation is available for Meta and other supported platforms. Adfluen's AI analyzes your best customers and finds similar profiles across the platform's user base. --- ## 6. ANALYTICS & REPORTING **Q: What metrics can I track in Adfluen?** A: Adfluen tracks all key advertising metrics across all connected platforms in a unified dashboard: Impressions, Clicks, CTR (Click-Through Rate), CPC (Cost Per Click), CPM (Cost Per Mille), Conversions, Conversion Rate, ROAS (Return on Ad Spend), Total Spend, Budget utilization, and platform-specific metrics such as video views and engagement rate. **Q: Can I compare performance across different platforms in one view?** A: Yes. This is one of Adfluen's core strengths. The unified analytics dashboard lets you view and compare performance metrics from Google, Meta, TikTok, LinkedIn, and other platforms side by side, giving you a complete picture of your advertising ecosystem. **Q: How often is analytics data updated?** A: Analytics data is updated in real time. You see the latest performance numbers without needing to refresh manually or wait for platform data delays. **Q: Can I export reports?** A: Yes. Pro and Enterprise plans include PDF and CSV export functionality. You can export campaign performance reports for internal use, client presentations, or further analysis in tools like Excel or Google Sheets. **Q: Can I create custom reports?** A: Enterprise customers have access to Advanced Analytics & Reporting with custom report configurations. Contact hello@adfluen.com for details on custom reporting capabilities. **Q: Does Adfluen offer white-label reports?** A: Yes. White-label reporting is part of the Enterprise plan, allowing agencies to present Adfluen-generated reports to clients under their own brand. **Q: Can I set up automated report delivery?** A: Yes. Adfluen's automated workflow features include automated report generation and delivery, saving hours of manual reporting work. --- ## 7. BUDGET & BILLING **Q: How does billing work?** A: Adfluen offers both monthly and yearly billing. Yearly billing provides a discount. Your subscription fee covers access to the Adfluen platform. Your actual ad spend (money paid to Google, Meta, TikTok, etc.) is billed directly by each ad platform separately — Adfluen does not charge a percentage of your ad spend. **Q: Does Adfluen charge a percentage of my ad spend?** A: No. Adfluen charges a flat monthly subscription fee. Your ad spend goes directly to Google, Meta, TikTok, and other platforms. There are no hidden fees or percentages taken from your budget. **Q: Can I upgrade my plan at any time?** A: Yes. You can upgrade to a higher plan at any time. When upgrading, the price difference is calculated on a pro-rata basis for the remaining days in your billing cycle, so you only pay for what you use. **Q: Can I downgrade my plan?** A: Yes. You can downgrade to a lower plan at any time. Downgrades take effect at the start of your next billing cycle, so you continue to have access to your current plan's features until the cycle ends. **Q: Is there a refund policy?** A: Refer to the Refund Policy at https://adfluen.com for full details on refunds. --- ## 8. PRICING PLANS **Q: What plan should I choose?** A: Starter ($15/mo) is best for small businesses or solo marketers running a limited number of campaigns. Pro ($49/mo) is best for growing businesses and serious marketers who want AI optimization, advanced analytics, and team collaboration — this is the most popular plan. Enterprise ($129/mo) is best for agencies, large businesses, or any organization needing unlimited campaigns, white-label capabilities, dedicated support, and full AI features. **Q: What does "ad posts per month" mean?** A: "Ad posts" refers to the number of individual ad creatives or ad units you can create and publish per month through Adfluen. This is different from how many times your ads are shown (impressions). Starter allows 30 per month, Pro allows 150, and Enterprise is unlimited. **Q: What is the difference between Platform Ads and Influencer/Creator pricing?** A: The subscription plans (Starter, Pro, Enterprise) cover Platform Ads — meaning ads you run on Google, Meta, TikTok, LinkedIn, Telegram, and WhatsApp through official ad platforms. Influencer and Creator channel ads work on a different, pay-as-you-go model based on the specific campaign, audience reach, and engagement metrics. Pricing for influencer campaigns is calculated individually — contact hello@adfluen.com for a custom quote. **Q: Is there a discount for yearly billing?** A: Yes. Yearly billing is available at a discounted rate compared to monthly billing. The prices shown ($15, $49, $129) are for yearly plans. **Q: Are there any setup fees?** A: No. There are no setup fees. You only pay the monthly or yearly subscription. --- ## 9. TEAM & ACCOUNT MANAGEMENT **Q: How many users can I add to my account?** A: User limits by plan: Starter allows 1 user, Pro allows up to 10 users, and Enterprise allows unlimited users. **Q: Can I control what each team member can see and do?** A: Yes. Pro and Enterprise plans include role-based access control. You can define custom permissions for each team member, limiting access to specific platforms, campaigns, or features based on their role. **Q: Can I manage multiple client accounts from one Adfluen login?** A: Yes. Pro and Enterprise plans support multi-account management, making Adfluen ideal for agencies. You can switch between client accounts from a single dashboard without logging in and out. **Q: Is Adfluen suitable for agencies?** A: Absolutely. Adfluen is built with agencies in mind. Key agency features include multi-client account management, role-based team permissions, white-label panel (Enterprise), white-label reporting, PDF/CSV export for client reports, and a dedicated account manager (Enterprise). --- ## 10. CREATOR & INFLUENCER MARKETING **Q: What is Adfluen Creator Studio?** A: Adfluen Creator Studio is a dedicated module within the platform designed for influencer and creator-based advertising. It connects brands with content creators and manages influencer campaign workflows separately from traditional platform ad campaigns. **Q: How does influencer campaign pricing work?** A: Influencer campaign pricing is calculated on a pay-as-you-go basis, specific to each campaign. Pricing depends on the creator's audience size, engagement rate, content format (post, story, video), campaign duration, and target reach. Contact hello@adfluen.com for a custom quote. **Q: I'm a content creator. Can I join Adfluen's creator network?** A: Yes. Creators can register and manage their profile through the Creator Panel at https://adfluen.com/creator. Creator login and registration are separate from the main advertiser platform. **Q: How are influencer payments handled?** A: Influencer payments are processed per campaign in a transparent manner. Detailed payment terms are provided when setting up a campaign through Creator Studio. --- ## 11. SECURITY & COMPLIANCE **Q: Is Adfluen secure?** A: Yes. Adfluen is built with security as a priority. All connections to ad platforms use official OAuth and API protocols — no passwords are stored. All data transmission uses SSL encryption. Role-based access control limits data exposure within teams. Adfluen maintains 99.9% uptime. **Q: Is Adfluen GDPR compliant?** A: Yes. Adfluen is GDPR compliant. For details on data processing, storage, and your rights under GDPR, refer to the Privacy Policy at https://adfluen.com/privarcy. **Q: Does Adfluen store my ad account passwords?** A: No. Adfluen never stores your passwords. Platform integrations use OAuth 2.0 authorization, meaning you grant Adfluen permission to access your ad accounts through the platform's own secure authorization system. **Q: Can I revoke Adfluen's access to my ad accounts?** A: Yes. You can revoke Adfluen's access at any time directly from each platform's account settings (Google, Meta, TikTok, etc.) without needing to contact Adfluen support. --- ## 12. TECHNICAL & API **Q: Does Adfluen have an API?** A: Yes. Adfluen provides API access across all plans: Starter gets 10,000 API requests/month, Pro gets 100,000 API requests/month, and Enterprise gets 500,000 API requests/month. **Q: Does Adfluen support Webhooks?** A: Yes. Webhook notifications are available on the Enterprise plan, allowing real-time event-driven integrations with your own systems. **Q: Does Adfluen support custom integrations?** A: Enterprise customers have access to Custom Enterprise Integrations. Contact hello@adfluen.com to discuss specific integration requirements. **Q: What is Adfluen's uptime guarantee?** A: Adfluen guarantees 99.9% uptime. --- ## 13. SUPPORT **Q: What support options are available?** A: Support varies by plan. Starter includes email support with a 24-hour response time. Pro includes priority email support with faster response times. Enterprise includes 24/7 priority support with a dedicated account manager. **Q: How do I contact Adfluen support?** A: Email: hello@adfluen.com. Enterprise customers have direct access to a dedicated account manager. **Q: Can I request a demo before signing up?** A: Yes. You can request a free demo and consultation call directly from the Adfluen website. The demo gives you a live walkthrough of the platform with a team member who can answer your specific questions. **Q: Can I give feedback or request new features?** A: Yes. Adfluen values customer feedback. Contact hello@adfluen.com to submit feature requests or feedback. --- ## COMPANY INFORMATION - **Company**: Adfluen - **Legal Name**: SAFARLI ASIM SAFAR OGLU (SEFERLI ASIM SEFER OGLU) - **VOEN / TIN**: 8200461962 - **Address (AZ)**: Cebrayil Rayonu, Boyuk Mercanli E/D, Boyuk Mercanli Kendi - **Address (EN)**: Boyuk Marjanli Village, Jabrayil District, AZ1400 - **Website**: https://adfluen.com - **Email**: hello@adfluen.com - **Privacy Policy**: https://adfluen.com/privarcy - **Terms of Service**: https://adfluen.com/terms - **Refund Policy**: https://adfluen.com/refund-policy - **Cookie Policy**: https://adfluen.com/cookie-policy --- *© 2026 Adfluen. All rights reserved.*